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28 Apr 2018

Full-Time Guest Relation Officer (German)

Ko Samui, Surat Thani – Posted by SamuiDaily.com Anywhere

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Job Description

Ko Samui, Surat Thani – to work under pressure Job Details รายละเอียดงาน As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner…. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience. – You ensure that all runs smoothly during the customer’s stay. You are involved from the customer’s arrival in the hotel, through to their paying and check-out. Other duties: – Answering the telephone – Handling the cash register and billing – – Behaves and acts in an exemplary fashion, embodying the brand mindset – Performs Front Office operations, applying the organizational… – Permanent – Full-time

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Job Categories: Hotel & Hospitality Jobs / งานโรงแรมและงานต้อนรับ. Job Types: Full-Time. Job Tags: hotel and Samui.

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