Full-Time Customer Service Staff – Thai
Richwell Ventures Inc.
- Handling and replying to customer inquiries through email, phone, and a-live clients.
- Maintaining customer relations.
- Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
- Preparing and generating reports/relating customer’s queries.
- Researching into customer’s queries/concerns into the systems.
- Data entries of event results in the systems.
- And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
Qualifications/Knowledge and skills set:
- Candidate must possess at least Bachelor’s/ Degree, any field.
- Preferably 1-4 yrs. Experienced Employees specializing in Customer Service or equivalent.
- Academic qualifications of at least Tertiary level with Bachelor’s Degree.
- Work experience of at least 2 years in customer service including online support customer via live chat will be strongly considered.
- Excellent to communicate in other Asian languages and European languages is an advantage.
- Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools.
- Highly organized, self-motivated and ability to work independently or with a team.
- Proficient in Microsoft Word, Excel, PowerPoint and all other programming used for presentation and marketing.
- Must be knowledgeable in Sports.
- Willing to work/relocate abroad
How to Apply
- Competitive Salary and Benefits
- Good working environment
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